On Point Assembly

Fitness Equipment Repair

At On Point Assembly, we understand the importance and livelihood of keeping your fitness equipment in full working condition. Malfunctions and failure can sometimes happen; therefore, having the right specialist on hand is vital. Our fitness equipment repair services ensure your machines are running smoothly and in top shape.

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What We Repair

  • Treadmills
  • Rowing Machines
  • Ellipticals
  • Weight Benches
  • Home Gyms
  • Spin Bikes
  • Stair Climbers
  • Power Rigs & Racks

Complete Service

  • Professional Specialists
  • Tools Provided
  • Service Clean Up
  • Liability Insurance
  • Workmanship Guarantee
  • Customer Support

Fast & Easy Process

Getting a quote is fast and easy. A mindful journey from start to finish, with an average completion time of 3 minutes and a 3 hour response time:

  1. Request a quote online or send us an email.
  2. Your flat-rate quote is sent by email for your convenience.
  3. An agent will promptly schedule your service.
ADVANTAGES

Why Choose On Point Assembly

Hire the best in the industry with thousands of completed projects.

Pros

Experienced
Specialists

Insured

Liability
Insurance

Flat-Rate

No Hourly
Charges
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The Service

Squeaky treadmill? Looking to prolong the life of your investments? Each repair is completed fast and efficiently by experienced pros carrying all the necessary tools. We have refined the process, ensuring each item is carefully handled.

The Benefit

The service comes fully stocked with all the essential benefits your service should include, such as liability insurance, workmanship guarantee, and thoroughly vetted professional specialists for a smooth and satisfying experience.

The Interaction

We offer clear and transparent communications, ensuring an exceptional service from start to end. Get peace of mind with responsive customer service and a self-serve help center with all your needs answered.

Commercial Services

Industries We Serve

We service all types of businesses from various industries with maintaining their equipment investments.

Offering fitness amenities to your employees is a great way to encourage them to have a healthy lifestyle and work-life balance. Happy and healthy employees will boost productively, helping with the bottom line. Keep your fitness equipment running smoothly with our preventive maintenance plan and show your employees that you care about their health.

Co-working Spaces
Headquarters
Private Offices
Office Buildings
Startups

When deciding where to live, potential tenants usually look for fitness amenities. Avoid losing future tenants with out-of-order signs. Broken machines can cause serious safety issues and quite frustrating for everyone. Keep your tenants happy with maintaining your equipment investments, and ultimately saving you money from costly repairs.

Apartment Complexes
Elderly Living Centers
Gated Communities
Condominiums
College Dorms

Customer satisfaction is very important for your hotel’s reputation and is a reflection of your hospitality offerings. Don’t let a noisy treadmill ruin the experience of your guest staying at your facility leading to negative online reviews. This will reflect poorly on your business, damaging your reputation.

5-Star Hotels
Motels
Resort Fitness Centers

A well maintained fitness center help reduce stress from your students, and prevent serious safety issues. School sport teams also need their fitness centers performing it's best for them to perform their best during the game. Keep your fitness center maintained, avoiding damaging the school's reputation.

Colleges & Universities
High Schools
Private Schools
Technical Schools

The fitness equipment is vital for the gym's success with fierce competition. Members have plenty of choices, and having out-of-order machines can decrease memberships. Stay on top of the competition with a routine preventive maintenance plan.

Large Gym Centers
Private Gyms
Health Clubs

Note: We also service residential clients with personal home gyms.

Equipment Brands

Brands We Service

Rest assure you are in good hands with our extensive experience with all types of fitness equipment. No matter where you purchased your equipment, we've got you covered.

We Service

New Jersey

Proudly serving New Jersey customers.

We Service

New York

Proudly serving New York customers.

Routine Services

Preventive Maintenance Plans

We can create a preventive maintenance (PM) plan based on how much the equipment is used with monthly, quarterly, or bi-annual visits. Repairs are done when necessary at your approval.

Monthly

Every Day Use

Quarterly

Moderate Use

Bi-Annually

Occasional Use

PM Service

Just like a car needs an oil change every 6,000 miles, your fitness equipment requires routine maintenance to keep them running smoothly. With our quality preventive maintenance plans. Avoid the costly repairs and get the preventive care your equipment deserves. We help extend and maintain the life of your machines.

The typical maintenance goes as follows:

  1. First, we work with you to determine which equipment requires immediate attention.
  2. We then vacuum inside and bottom of each piece of equipment (if applicable), removing all debris and dirt that may alter the performance.
  3. After the initial clean, all connections, belts, and motors are inspected for damages and current wear conditions.
  4. All equipment is diagnosed for errors.
  5. Lubricant levels are added to the manufactures specifications, and bolts tighten securely.
  6. We wipe down and disinfect the machines with wet rags after each maintenance.
  7. Finally, we report any recommended and required repairs before leaving the premises.

Start Your PM Service

Fill out the form below to learn how we can help extend the life of your fitness investments.

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FAQ

The basics you need to know

What forms of payment do we accept?

We accept Visa, MasterCard, Discover, & Amex. We do not accept cash or checks.

Do you sell replacement parts?

No, we only offer maintenance and repair services. Replacements can be purchased directly from the manufacturer.

Does my preventive maintenance service include repairs?

It depends on the magnitude of the repair and issues. After carefully diagnosing the equipment, the specialist can determine the best course of action. In most cases, repairs can be done on-site. Otherwise, replacement parts must be ordered, and a return trip scheduled at an additional charge.

Is the service price flat-rate?

Yes! All On Point Assembly services are flat-rate, no hourly charges ever. However, we do charge fees (& taxes if applicable) with your flat-rate price.

Can I cancel my preventive maintenance contract?

Absolutely! However, depending on the contract terms, there may be fees associated with the cancelation.

What is the booking policy?

Please refer to this article to read our booking policy.

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